![]() ![]() Sometimes you won't be able to perform a message recall. If you can't see the message recall option in Outlook If you checked the “Delete unread copies and replace with a new message” option, click “OK” and begin to enter your new message and send it You can also enable “Delete unread copies of this message” to remove a message entirely or “Delete unread copies and replace with a new message” to replace the messageĬheck the “Tell me if recall succeeds or fails for each recipient” if you need clarification of the recall's success ![]() Open the message and click on the “Actions” ribbon or menu option (depending on which version of Outlook you're running) In Outlook, navigate to the “Mail” pane and click “Sent Items” The original message is moved from the recipient's inbox (such as via custom Outlook rules) The recipient is using Cached Exchange Mode and is working offline You aren't using a Microsoft Exchange Server to handle your emails in Outlook You're sending a message outside your organisation However please note that message recall does not work if: It might sound overly complex, but don't worry, recalling a message in Outlook is incredibly simple – no matter which version you're running.
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